We started our first website back in 2001, back when I thought you were supposed to upload files one by one in cpanel. Our host patiently introduced me to FTP, and helped me figure out the whole process of building a website. (Did I mention my first site consisted of no text – only images of text?)
We’ve always been almost perfectly pleased with this host. They knew me by name. They didn’t care that there were few scripts I couldn’t break. For years they faithfully fixed my messes, restored broken sites, explained unfamiliar concepts. They were our friends.
And then I installed my first blog. To make a long technical story short, I was constantly having to change security settings and permissions, and uploading pictures to a blog was sketchy at best.
At the recommendation of many friends, I had already decided to give Hostgator a whirl. I couldn’t believe the difference in how easy it was to administer a blog. Installing themes and plugins, updating WordPress, uploading pictures – all way easier.
And today, I had a rather complicated situation that the support people at Hostgator understood and set up while I chatted with them online for five minutes. This is just the latest in a series of really great support sessions I’ve had with them, because I’m always learning, always discovering, and I sometimes break things in the process. (My dad always says the best way to learn to fix something is to break it.)
I’m a convert. Or maybe I’m unfaithful. In any event, right now I’m happy with Hostgator, and am considering switching some of our other hosting accounts to them.
In my spare time…but that’s another story.
BTW, right now, Hostgator has a 20% off hosting coupon code. Look for it when you order your hosting with them.